Terms,
Section Terms > Page 1
This
catalog is intended as a guide. Possession of this catalog is not
considered as an offer to sell. process contained herein are subject
to change without notice.
Terms:
All new customer orders will be delivered C.O.D. until approved
credit has been issued. All invoices issued on approved credit are
due net 30 days, 2% cash discount if paid within 10 days of receipt.
Discounts will not be allowed after 10 days.
Past Due Accounts:
Past due accounts will be charged a 1 1/2% monthly service charge.
Freight:
Delivery is available in our scheduled delivery area at a rate of 2% of the value of your purchase. All orders outside our delivery area will be shipped Spee Dee, UPS or common carrier and that cost will be passed on to you.
Damaged Goods:
Merchandise should be inspected upon receipt and any damage noted
on the shipping order before signing. Credit will not be issued
for damaged goods that have been received in good condition.
Credit/Return Policy:
- If you
receive an item that has been damaged or fails to meet your
expectations, please notify our "Quality Control Manager",
any member of our customer service department or your sales
representative. (They will explain the steps necessary to process
your claim.)
- Returned
merchandise must be inspected by a Cabinet Components &
Distribution, Inc. representative (not a driver) for a credit
to be considered.
- Upon receipt
of the returned goods along with the proper documentation, an
approved credit will be issued promptly.
- Credit
requests must be submitted within 30 days of delivery to be
considered.
- Full credit
will be given for any items shipped in error.
- There is
a 20% restocking charge for returned merchandise that we didn't
manufacture such as hardware, sheet stock, etc.
- Specialty
orders or modified items are not eligible fore restocking.
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